Frequently Asked Questions & Store Policies
Do You Put Names on Bibles?
Bibles purchased from Grace Christian Bookstore are imprinted free of charge by request. For Bibles purchased elsewhere (carry-in), we will imprint the first Bible free of charge, the remaining will be charged $6.99 per Bible. This is to offset the time and materials involved. Bibles are imprinted in the store and may be dropped off or you may wait (10-20 minutes per Bible). If there are other customers ahead of you, or if the person doing the imprinting is absent, you may be asked to pick it up later. In the rare event a Bible is not imprinted correctly at our fault, we will replace the Bible if it was purchased at our store. Please note, some Bibles are not able to be imprinted due to the type of cover.
Do you Engrave Gifts?
At this time, we do not have an engraver that will put a message or name on jewelry or gift item. We do plan to have this capability in the future (as long as business continues to grow!).
Do you Re-Bind Bibles?
Book repair and binding is an extensive process that to do properly requires years of skill and special equipment. We have used Norris Bookbinding for many years and can attest that their work is excellent in repairing and rebinding Bibles. You may contact them directly through their website Norrisbookbinding.com. If you prefer to have us ship your Bible to them and handle the process, we can do so for an additional fee + shipping costs.
Special Orders:
We take orders every day for items that are not in stock. Many items can arrive within a day or two. We order direct from distributors Anchor and Ingram, all major publishers and Christian specialty manufacturers. If requested, we can order items from Amazon with the understanding that we must add additional charge. For larger orders or for items we do not normally stock in the store, you may be asked to pre-pay for the item. Please remember we cannot always return items to our suppliers.
We will contact you via phone or text message when your item is ready for pick-up. Special-order items are held for 30 days then returned to stock. If you have ordered an item and did not hear back from us, please give us a call as sometimes texts are missed and voice mailboxes are too full to leave a message.
Do you Ship?
We ship via USPS. Shipping costs are waived on Bibles in most cases. Other items will be charged exact ship cost. We do not up-charge for materials and handling.
Can I Return an item?
We accept most returns with a full refund within 30 calendar days of purchase AND when the returned item is still in new and saleable condition or if the item is defective from the manufacturer. Exceptions include certain Premium Bibles, clearance items, software, and some other items. Please bring original receipt or gift receipt.
Why can’t I order through your website?
The website here is not yet connected to our inventory control system. Therefore, we cannot show you all of our in-stock product in real-time. We plan to have this capability in the future. Thanks for your patience! Please call the store if you are looking for a specific item.
Do you Price Match?
We are willing to discuss price matching on a case-by-case basis. Many times, we can match or beat Amazon and other online sellers. Please understand that if we discount and price match every time for every customer, we would, like so many other brick and mortar Christian stores, go out of business.
Volume Discounts:
When buying 3 or more bibles, books or bible study materials, we offer “volume” discounts. This is arranged on a case-by-case basis. Generally, we can give better discounts when given more advance notice.
Church Discounts:
Purchases that are made by a church or by a representative who will be reimbursed by the church are discounted 10%. In most cases, these purchases may also be tax exempt. Exceptions may apply.
My church or group is doing a Bible Study. Do you have study books in stock?
We do stock various Bible study books by Lifeway and other publishers. However, we do not stock large numbers of each title. If you are anticipating a group study, let us know a week or so in advance so we can have enough for your group. If we order them early enough, we can pass on a discount to your group members if they are buying individually.
Lifeway Bible Studies:
We are an authorized Lifeway re-seller. As part of our agreement with the publisher Broadman-Holman, we are prohibited from offering discounts lower than what Lifeway has published on their website at the time of the sale. Our regular church discount does not apply to Lifeway product.
Quarterly Curriculum:
On a quarterly basis, we special order quarterly Sunday School curriculum for churches and individuals. We order from David C Cook (Standard, Bible In Life, Gospel Light), Regular Baptist Press, Union Gospel Press, and Answers In Genesis. We do not keep extra dated materials in stock - materials must be ordered in advance. Churches receive a 5% discount on curriculum purchases. If your Sunday school group would like to be added to our quarterly order list, please call the store to discuss.
Do you accept Used Bibles and Books?
We do not sell used books. We are often asked if we collect donated materials. A few times per year, we donate to Love Packages, a ministry that sends Bibles and Christian literature to countries in need. While we do take donations to this ministry, we do not have space in our new storefront for large donations. We ask that if you have more than one box to donate, please call us to inquire.
I Wrote a Book. Will you sell it in your store?
We do stock some independently published books. The requirement is that your book must be available through the distributor Ingram. This is so that we can order or re-stock the book quickly for our customers.
Do you do Book Signings?
If your book is available through Ingram, and we deem it is indeed a Christian book, we can arrange a book signing event at our store.
Do you take Consignments?
We do not take merchandise on consignment. If you have hand-crafted Christian-themed gifts and your product is in need at our store, we may offer to purchase outright and re-sell through our store.
Do you Burn Music CDs?
We have a commercial subscription to a music library with thousands of CDs and Accompaniment CDs. Through this service we have permission to burn whole albums or custom CDs. However, we cannot take your CD and make a copy of it.
Do you sell Sheet Music?
We do sell a select number of vocal, piano and guitar sheet music books and can order through Ingram and Hal Leonard. For single songs, most sheet music is available as a download to your computer either free domain or through a subscription to a music website such as Praisecharts.com or Musicnotes.com. If you need help downloading, we are happy to assist.
Do you have Clergy or Choir Robes?
We do not stock Clergy Apparel in the store. These days, there is not enough daily foot traffic buying robes to offer the various styles and sizes in the store. We order robes through Christian Brands which has Murphy Robes, R J Toomey, and Cambridge. It usually takes 1-2 weeks to get quick ship sizes, and 3-4 weeks for custom sizes.
Can I put my flyer in your window?
We do not post flyers in our store window. We do have a small bulletin board for flyers about local current Christian events.
My Church is hosting an event. Will you provide books for the event?
For some church events, we can set up sale tables with materials that are promoted at the event. Event sales are arranged at least three months in advance and we ask that you provide us with a list of topics and specific titles that will be mentioned so that we can have enough of the right books that you need.